When purchasing new flooring, you're probably feeling excited about the transformation it will bring to your space. However, the process can also feel overwhelming. Here's what to expect during the floor-buying process and, more importantly, some flooring red flags to look out for along the way.

The Steps You Should Expect

The Steps You Should Expect

Firstly, take advantage of our Free Measurement Service at Creative Carpet & Flooring. This service, which includes a complimentary and accurate laser measurement, is designed to make your flooring selection process easier. Once we have your room dimensions, we can help you select materials that fit your style and budget.

Secondly, when it comes to Product Selection, our Mokena, IL, and Highland, IN, showrooms are a treasure trove of options. Our vast selection includes everything from carpets to luxury vinyl. If you don't see what you're looking for in our website catalog, don't hesitate to call us, schedule a showroom consultation online, or just stop in! We can often find options in the showroom that aren't listed online.

Furthermore, we believe in Transparent Pricing. After selecting your materials, we will provide you with a written quote. This ensures that there are no surprises down the line, giving you peace of mind about your investment.

Lastly, expect nothing but the best with our Professional Installation service. You should expect professional, courteous installers who will respect your home. A good installation team will show up on time, work efficiently, and clean up after themselves, ensuring your new flooring is installed to the highest standard.

Flooring Red Flags to Avoid

Flooring Red Flags to Avoid

Now, let's talk about those flooring red flags. There are plenty of great dealers out there, but unfortunately, not everyone plays fair. Here are some warning signs to keep an eye on:

First and foremost, be wary of Bait-and-Switch Tactics. One of the biggest red flags in flooring is the bait-and-switch tactic. You might receive a quote for high-quality flooring. Still, a lower-grade product mysteriously ends up on your floors when installation day arrives. Always verify the product details on your invoice.

Additionally, be cautious of Lowball Estimates. If a quote seems too good to be true, it probably is. Low estimates might not include essential factors like installation or materials like padding. Ensure everything is accounted for in your estimate, and don't be afraid to ask questions.

Furthermore, be on the lookout for No Written Warranty. A reputable dealer will always provide an explicit, written warranty for both the flooring and installation. If they hesitate to offer this, it's a red flag. A lifetime installation warranty, like the one we offer at Creative Carpet & Flooring, is a sign of confidence in our work.

Finally, watch out for Pushy Sales Tactics. If you feel pressured to make a quick decision or are overwhelmed by endless upsells, it's a sign you might not be dealing with a trustworthy consultant. At Creative Carpet & Flooring, we focus on helping you find the right flooring, not just making a sale.

Visit Us Today

Purchasing new flooring should be an exciting, stress-free experience. By knowing what to expect—and watching out for those red flags—you'll enjoy the process and love the results. Visit us at our Mokena, IL, or Highland, IN, showroom today, and let's turn your flooring vision into reality. We are committed to your satisfaction and will go the extra mile to ensure you're happy with your new flooring.